Our policy is to inform the costumer of rental. We have our policy placed on all invoice and the costumer will receive a copy of their invoice. When renting the supplies it's the costumers’ responsibility therefore, any damages or lost will be held accountable towards the costumer.
-WE REQIURE $25-40 non-refundable deposit in order to reserve the order
-If supplies such as, a jumper and canopy are placed in the front yard we pick up the same day and charge extra fee due to safety of our supplies.
-We CHARGE delivery fee, amount varieties in the cities we are delivering too
-Reserve 2 weeks prior to the event
*WE DO NOT ACCEPT CHECKS
*WE have THE RIGHT to REFUSE service to ANYONE
-If renting a regular jumper or slide jumper and gets wet we charge extra
-Please let us know where the jumper will be place; grass/cement we must know to tie down our jumpers for safety precautions. Also let us know where the jumper will be placed in the front or backyard
-If there is WARNING of high winds , we will CANCEL the jumper for safety precautions
-We have a variety of sizes if you DO NOT know which size and can fit your yard and need consultation we charge extra fee to go and see what size fits your yard
-If there is a WARNING of high winds we will CANCEL the canopy for safety precaution
-Please let us know where the canopy will be place; grass/ cement to tie down for safety. If in cement we take barrels and need water to be provided for us to fill the battels up
-Let us know if the canopy will be placed in the front or back yard
-Canopy includes; 2 walls and a light if want another wall we charge extra
-Prices will change accordingly if you have rented from us before please respect the price change
-If any personal items are left in the jumper please give us a call.
**There is high demand of calls and messages if we haven’t gotten to you please leave a voicemail or message and we will get back to you shortly.
MORE ABOUT US
We are a Hispanic Family Own Business started since 2012. We are located in Fontana, CA. We are here to provide the best service for your party planning. Thank you for supporting us.
- Pa&tenas Party Rental Inc.
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